Part 5: What happens after my Voice over IP Phone System is Installed?

Part 5 on migrating your business to a Voice over IP phone system. This is part 5 of our article series on switching your business over to a voice over ip phone system. Part 1 was an overview of what business Voice over IP is and how it can benefit your business. Part 2 covered some of the options and features available to businesses who wish to migrate over to a Voice over IP phone system. Part 3 discussed various aspects that you should take into consideration when switching to Voice over IP. Part 4 gave brief walkthrough of the next steps to take once you’ve decided to switch to Voice over IP. In part 5, we’ll wrap everything up and discuss some long-term considerations for your business.

Part 2: An Overview of Business VoIP Options

This is the second article, in a series, that covers the steps involved in migrating your business to VoIP.  The objectives are: to demystify the transitioning process and provide you with valuable information about Business VoIP options and how your company will benefit. Last week, I gave a brief overview of the commonalities and differences between Business VoIP and traditional business telephone systems. This week, we’ll go over some of the Business VoIP options which are available to your company for systems and services.  

Part 1: What is Business VoIP?

This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered  a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog.  We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit.  Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.

Using VoIP to Work Remotely and Do Business from Home

VoIP has changed the way that we conduct business.  We’re more connected than ever before.  A favorite VoIP feature among customers is the ability to work remotely from home, but maintain the same phone functionality as they would have at their office.

Hosted VoIP vs. Premise-based VoIP: 14 Key Differences

Researching business-grade VoIP (Voice over Internet Protocol) telephone systems doesn’t need to be overwhelming, or confusing. In this article I’ll give you the information that you’ll need to determine which of these systems is best for your business. If you’ve been reading about VoIP for businesses, you have probably heard of: “Premise-Based VoIP (Managed)” and “Hosted VoIP (Hosted PBX).”  They’re both VoIP telephone systems, but the overarching distinction between hosted or premise VoIP is where the equipment is physically located.

Can I Fax Over VoIP Using My Fax Machine?

The Answer to sending and receiving a fax over VoIP and 3 Alternatives We’ve been receiving a number of questions about sending and receiving a fax over VoIP (Voice Over IP) lately using a normal fax machine.  IT IS possible to do, but it’s not quite as simple as plugging the machine into a phone jack.  However, don’t worry, it’s not complicated either.  YES! The fax machine still has a place in our business world, so I’ll tell you how you can keep using yours, and I’ll also tell you about some alternatives that may pleasantly surprise you.

This VoIP Feature Could Improve The Way You Do Business.

If your business is already using VoIP, you probably know that it has lots of useful features to make your business run more smoothly. Have you heard of this one? The feature is called Time Conditions, if you’re not using it, I suggest you try it out and see what it can do for your business. We live in a world where our workloads keep increasing, but the amount of time we have in which to complete them, has stayed the same. Rest assured, your VoIP system can help you, and it’s well equipped to do so – with features like Time Conditions. In a few words, Time Conditions is a feature, which allows you to specify what your VoIP system should do with your incoming phone calls; depending on a predetermined schedule you set. Time Conditions is a very flexible feature, as I’ll demonstrate through the following examples. These are only a few of the many possibilities for Time Conditions.

A Brief History of the Conference Bridge

A conference bridge gives you the ability to speak with multiple people at once. It enables you to have a meeting with several people without them all having to be in the same physical room. In the 70’s, conference calls were accomplished by physically bridging the copper lines together. This setup was generally limited to only 3 participants. Copper lines were designed for one on one conversation. Adding more participants to the conference call resulted in the quality of the call diminishing. Participants would have trouble hearing each other clearly. By the 80’s, telephone system manufacturers added a conference call feature to their telephone system. It was also limited to 3 or 4 participants. However, the quality of the conference call was greatly improved, since the system provided amplification and line balancing.

Why upgrade to VoIP?

A VoIP telephone system –or Voice over Internet Protocol system–allows you to make calls over your Internet connection instead of via a regular phone line. Using software driven equipment, VoIP lines send your voice over the internet, following the fastest and cleanest route possible. But why upgrade your business to VoIP? There are many benefits of a VoIP system, but the following are our top five:

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