Researching business-grade VoIP (Voice over Internet Protocol) telephone systems doesn’t need to be overwhelming, or confusing. In this article I’ll give you the information that you’ll need to determine which of these systems is best for your business.
If you’ve been reading about VoIP for businesses, you have probably heard of: “Premise-Based VoIP (Managed)” and “Hosted VoIP (Hosted PBX).” They’re both VoIP telephone systems, but the overarching distinction between hosted or premise VoIP is where the equipment is physically located.
- Premise-Based VoIP – you purchase all of the equipment and you keep it in your office.
- Hosted VoIP — the telephone equipment is off-site and in “the cloud”.
The following table highlights the key differences between Premise-Based PBX and Hosted PBX. It is important to note that certain aspects may vary depending on your provider. The table reflects the differences in how Steadfast Telecommunications offers either of the arrangements.
Initial Capital Investment
Operating Expenses over 5 Years
Equipment Failure and Interruption to Business Operations
Equipment Maintenance, Upgrades and Repairs
Control over all settings and system details
Altering System Settings
Physical Space Required
You now have a comparative overview of “Premise-Based VoIP” and “Hosted VoIP” In recent years, more and more businesses have been opting for the Hosted VoIP service. Some reasons for this are: 1) significant cost savings; 2) unprecedented flexibility; 3) great reliability and 4) not having to invest time and money into routine maintenance and service.
However, if you have any questions, or would like some advice, leave a comment below or call
1 (855) 783-2332
As always, I’d really like to hear your feedback and comments.
- What is the most important factor in your decision to choosing a Hosted VoIP arrangement or a Premise-Based one?
- Do you have any concerns or questions about Business VoIP service?