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So far Jeremy has created 207 entries.

Part 1: What is Business VoIP?

This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered  a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog.  We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit.  Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.

Your Business Can Migrate to VoIP in 6 Easy Steps

If you don’t yet have a Voice over IP (VoIP) system for your business, then you’ll definitely want to read this article. A common reason that people are hesitant about migrating over to VoIP is because the process can seem confusing. Let’s go through the six easy steps to having your business migrate to VoIP.

Using VoIP to Work Remotely and Do Business from Home

VoIP has changed the way that we conduct business.  We’re more connected than ever before.  A favorite VoIP feature among customers is the ability to work remotely from home, but maintain the same phone functionality as they would have at their office.

Is your Internet Connection Affecting your VoIP Call Quality?

You may have the best VoIP provider in the world, but the actual call quality of your service is ultimately dependent on your internet connection; the internet connection of the recipient. A poor internet connection is often the reason for experiencing issues with your VoIP service (like poor call quality).  Read on and I’ll tell you about a simple and FREE way to test your connection and what you can do to fix any problems.

Don’t Travel on Grey Routes

Call quality is important. We’ve all been on phone calls where we’ve had to ask the other person to repeat themselves because we couldn’t hear them.  It’s frustrating when you pay for a service and don’t get what you expect.  Sometimes, this just happens due to internet traffic, but other times, your quality is intentionally compromised and someone makes money off of doing so!  That’s just infuriating! What I’m talking about are calls sent over “grey routes”

VoIP During a Power Failure – How to Keep Connected

I want to start by validating a common fear that people and businesses have about switching over to VoIP.  If your power fails, so does your VoIP service.  This occurs since VoIP phones rely on your own electrical supply.  Power failures do happen and your best defense is being prepared ahead of time.  Here’s the good news: there are some relatively simple and cost effective ways to keep your service running during a power failure.

The End of Copper-Based Landline Networks?

On January 30th, 2014, the FCC approved a measure which will permit telephone carriers to conduct VoIP trials in certain localities.  The ultimate goal of the VoIP trials is to assess the impact, viability and implications of providing large-scale service via IP –rather than via traditional copper telephone lines.

The 10 Things You Should Know About Recording Telephone Conversations

For the last few days, Justin Bieber’s name has been conspicuously plastered on just about every news source you can imagine.   Given how eager I’ve been to write a blog article on him, I realized that this would be a good time to do so.  Just one problem… I haven’t been able to find many parallels between Justin Bieber and VoIP.  So far, I have: both of them can be recorded for listening to later and they are both subject to laws and regulations.

Three VoIP Features That May Surprise You

While you’re curious about VoIP, perhaps you’re a bit hesitant about adopting the technology into your business.

Hosted VoIP vs. Premise-based VoIP: 14 Key Differences

Researching business-grade VoIP (Voice over Internet Protocol) telephone systems doesn’t need to be overwhelming, or confusing. In this article I’ll give you the information that you’ll need to determine which of these systems is best for your business. If you’ve been reading about VoIP for businesses, you have probably heard of: “Premise-Based VoIP (Managed)” and “Hosted VoIP (Hosted PBX).”  They’re both VoIP telephone systems, but the overarching distinction between hosted or premise VoIP is where the equipment is physically located.

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