1. Since VoIP is essentially an internet-based telephone, it requires a stable broadband connection. You can read more about that here: Is your Internet Connection Affecting your VoIP Call Quality?
2. Your network’s physical wiring must have the integrity to handle VoIP. You can read about that here: Don’t Get Bent Out of Shape over Your Network Cabling.
3. Your VoIP provider will discuss the options with you and determine your businesses’ telecommunications needs. This is when recommendations regarding equipment and features can be made. You’ll begin making preliminary arrangements so that your business can migrate to VoIP.
4. Assuming that the first and second steps are satisfied, your provider will install a: router, switch and your IP phones.
5. After the install, a good provider will take the time to:
- make sure everything works properly;
- train you and your staff on how to use the system (in our experience, most people pick this up very quickly and easily);
- verify that everything is set up according to your specifications and needs;
- have your current telephone numbers forwarded to your new phones.
6. Your businesses’ telephone numbers will need to be officially “ported” over. Once this is complete, your old telephone system can be dismantled.
The first few days after an install, it’s common that users will want a feature or two added, or fine-tuned. The good news is that these changes can almost always be done remotely.
The process of having your business migrate to VoIP can occur very quickly. If your network and internet are ready to go, then you can often have a system installed and functional within a few days. Having your old phone numbers “ported” over is often the longest part of the process since this is entirely dependent on your previous telephone provider.
If you have any questions about the process, features, or if VoIP is even right for your business, give us a call at: (212) 290-2736.