Part 2: An Overview of Business VoIP Options

This is the second article, in a series, that covers the steps involved in migrating your business to VoIP.  The objectives are: to demystify the transitioning process and provide you with valuable information about Business VoIP options and how your company will benefit. Last week, I gave a brief overview of the commonalities and differences between Business VoIP and traditional business telephone systems. This week, we’ll go over some of the Business VoIP options which are available to your company for systems and services.  

Part 1: What is Business VoIP?

This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered  a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog.  We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit.  Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.

Your Business Can Migrate to VoIP in 6 Easy Steps

If you don’t yet have a Voice over IP (VoIP) system for your business, then you’ll definitely want to read this article. A common reason that people are hesitant about migrating over to VoIP is because the process can seem confusing. Let’s go through the six easy steps to having your business migrate to VoIP.

Don’t Travel on Grey Routes

Call quality is important. We’ve all been on phone calls where we’ve had to ask the other person to repeat themselves because we couldn’t hear them.  It’s frustrating when you pay for a service and don’t get what you expect.  Sometimes, this just happens due to internet traffic, but other times, your quality is intentionally compromised and someone makes money off of doing so!  That’s just infuriating! What I’m talking about are calls sent over “grey routes”

VoIP During a Power Failure – How to Keep Connected

I want to start by validating a common fear that people and businesses have about switching over to VoIP.  If your power fails, so does your VoIP service.  This occurs since VoIP phones rely on your own electrical supply.  Power failures do happen and your best defense is being prepared ahead of time.  Here’s the good news: there are some relatively simple and cost effective ways to keep your service running during a power failure.

The End of Copper-Based Landline Networks?

On January 30th, 2014, the FCC approved a measure which will permit telephone carriers to conduct VoIP trials in certain localities.  The ultimate goal of the VoIP trials is to assess the impact, viability and implications of providing large-scale service via IP –rather than via traditional copper telephone lines.

Three VoIP Features That May Surprise You

While you’re curious about VoIP, perhaps you’re a bit hesitant about adopting the technology into your business.

Don’t Get Bent Out of Shape over Your Network Cabling

Plus, 7 tips to help you keep your network cabling in good shape! A few weeks ago, one of our technicians was troubleshooting some connectivity issues that a business client was experiencing. Within their office, there were no apparent network issues, but accessing the internet was a different story. After much work and assuming that it was a software problem, he realized that a physical connection was actually at fault. In the end, he fixed the problem and his story gave me an idea for my next blog entry. Read on and learn how some simple considerations now, can save you a lot of headaches (and potential profit loss) later on. Also, at the end of this article, you can ask us any networking questions that you have and our experts will happily answer them.

Increase Your Productivity and Take Control With Call Blocking (Blacklisting)

A business VoIP system offers incredible, cutting-edge, features that empower you with unparalleled control over your phone service. One such feature is blacklist, also known as “call blocking.” You already know that productivity is crucial for your business. Telemarketing and robocalls: 1) Waste your valuable time 2) Are frustrating 3) They detract your attention away from those who matter the most – your customers.

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