Part 5: What happens after my Voice over IP Phone System is Installed?

Part 5 on migrating your business to a Voice over IP phone system. This is part 5 of our article series on switching your business over to a voice over ip phone system. Part 1 was an overview of what business Voice over IP is and how it can benefit your business. Part 2 covered some of the options and features available to businesses who wish to migrate over to a Voice over IP phone system. Part 3 discussed various aspects that you should take into consideration when switching to Voice over IP. Part 4 gave brief walkthrough of the next steps to take once you’ve decided to switch to Voice over IP. In part 5, we’ll wrap everything up and discuss some long-term considerations for your business.

Part 2: An Overview of Business VoIP Options

This is the second article, in a series, that covers the steps involved in migrating your business to VoIP.  The objectives are: to demystify the transitioning process and provide you with valuable information about Business VoIP options and how your company will benefit. Last week, I gave a brief overview of the commonalities and differences between Business VoIP and traditional business telephone systems. This week, we’ll go over some of the Business VoIP options which are available to your company for systems and services.  

Part 1: What is Business VoIP?

This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered  a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog.  We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit.  Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.

Hosted VoIP vs. Premise-based VoIP: 14 Key Differences

Researching business-grade VoIP (Voice over Internet Protocol) telephone systems doesn’t need to be overwhelming, or confusing. In this article I’ll give you the information that you’ll need to determine which of these systems is best for your business. If you’ve been reading about VoIP for businesses, you have probably heard of: “Premise-Based VoIP (Managed)” and “Hosted VoIP (Hosted PBX).”  They’re both VoIP telephone systems, but the overarching distinction between hosted or premise VoIP is where the equipment is physically located.

Get Peace of Mind by Choosing the Right VoIP Provider Like TripSaver did

Dr. Alan Ganz is the Chief Technology Officer at August Ninth Analyses.  He received his Bachelors degree from CCNY and his Masters and PhD degrees from Columbia University, all in Physics.   August Ninth Analyses (ANA) is a different kind of automation provider.  Its technology is do it yourself (DIY). Even inexperienced users can install, operate and maintain a full-range Control & Analysis system for manufacturing batches.   Of course, even the most adept do-it-yourselfers often need a helping hand.  Realizing this need ANA developed a novel method to deliver assistance in the most efficient way imaginable.  Instead of sending an expert out to the field, ANA provided a tool that allows them to participate remotely at the user’s site.  Unsurprisingly, they discovered that this portable, Cloud-based data gathering kit, now called TripSaver, is useful for anyone needing to connect experts with problems – instantly and efficiently.  TripSaver is not video conferencing, which is people-centric; it is remote participation, with expert attention directed to objects.  The portable kit opens a window to the world of machines, buildings, processes and products.  Expertise rather than experts is what moves globally.  A big plus is that by reducing the need for travel, TripSaver saves money and reduces CO2 emissions.

Can I Fax Over VoIP Using My Fax Machine?

The Answer to sending and receiving a fax over VoIP and 3 Alternatives We’ve been receiving a number of questions about sending and receiving a fax over VoIP (Voice Over IP) lately using a normal fax machine.  IT IS possible to do, but it’s not quite as simple as plugging the machine into a phone jack.  However, don’t worry, it’s not complicated either.  YES! The fax machine still has a place in our business world, so I’ll tell you how you can keep using yours, and I’ll also tell you about some alternatives that may pleasantly surprise you.

7 Reasons Your Business Must Have the New 844 Toll Free Prefix

In 1967, the first toll free (800) numbers became available.  The 800 prefix was in use for over 30 years, until the available numbers started running out.  Since then, 888, 877, 866 and 855 prefixes have been implemented.  Each subsequently released toll free prefix has approached complete utilization even faster than the preceding one!  Based on this trend, it is very likely the new 844 toll free prefix will sell out shortly after it becomes available to the general public, on December 7th, 2013.

A Brief History of the Conference Bridge

A conference bridge gives you the ability to speak with multiple people at once. It enables you to have a meeting with several people without them all having to be in the same physical room. In the 70’s, conference calls were accomplished by physically bridging the copper lines together. This setup was generally limited to only 3 participants. Copper lines were designed for one on one conversation. Adding more participants to the conference call resulted in the quality of the call diminishing. Participants would have trouble hearing each other clearly. By the 80’s, telephone system manufacturers added a conference call feature to their telephone system. It was also limited to 3 or 4 participants. However, the quality of the conference call was greatly improved, since the system provided amplification and line balancing.

VoIP Auto Provisioning: Why worry?

Auto Provisioning is a great tool. It enables a carrier to send you an IP phone that you will plug into the Internet. Once plugged in, the phone will automatically find the provisioning server and download the correct configuration files. So why worry? Look behind the fold.

Why upgrade to VoIP?

A VoIP telephone system –or Voice over Internet Protocol system–allows you to make calls over your Internet connection instead of via a regular phone line. Using software driven equipment, VoIP lines send your voice over the internet, following the fastest and cleanest route possible. But why upgrade your business to VoIP? There are many benefits of a VoIP system, but the following are our top five:

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