Part 2: An Overview of Business VoIP Options

This is the second article, in a series, that covers the steps involved in migrating your business to VoIP.  The objectives are: to demystify the transitioning process and provide you with valuable information about Business VoIP options and how your company will benefit. Last week, I gave a brief overview of the commonalities and differences between Business VoIP and traditional business telephone systems. This week, we’ll go over some of the Business VoIP options which are available to your company for systems and services.  

Part 1: What is Business VoIP?

This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered  a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog.  We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit.  Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.

The 10 Things You Should Know About Recording Telephone Conversations

For the last few days, Justin Bieber’s name has been conspicuously plastered on just about every news source you can imagine.   Given how eager I’ve been to write a blog article on him, I realized that this would be a good time to do so.  Just one problem… I haven’t been able to find many parallels between Justin Bieber and VoIP.  So far, I have: both of them can be recorded for listening to later and they are both subject to laws and regulations.

Don’t Get Bent Out of Shape over Your Network Cabling

Plus, 7 tips to help you keep your network cabling in good shape! A few weeks ago, one of our technicians was troubleshooting some connectivity issues that a business client was experiencing. Within their office, there were no apparent network issues, but accessing the internet was a different story. After much work and assuming that it was a software problem, he realized that a physical connection was actually at fault. In the end, he fixed the problem and his story gave me an idea for my next blog entry. Read on and learn how some simple considerations now, can save you a lot of headaches (and potential profit loss) later on. Also, at the end of this article, you can ask us any networking questions that you have and our experts will happily answer them.

The Top 7 Features of the Bria VoIP App: Because You Can’t Fit Your Desk Phone in Your Pants

Use the Bria VoIP App and Your Cell Phone to Make and Receive Calls: From Anywhere in the World, and Using Your Work Number A desktop Voice over Internet Protocol (VoIP) phone is truly a remarkable device, but it’s not exactly very portable.  That’s where the Bria VoIP App steps in.  If you’re someone who’s frequently away from your office (or desk), but you want to make and receive calls using your work telephone number, then I want to tell you about my new favorite phone app.  I use it on my iPhone 4s, but read on to find out which other devices you can use the Bria VoIP App with. A company known as CounterPath, has developed an application, Bria, which is known as a “softphone” (as in, “software phone”).  The Bria VoIP App makes your VoIP desktop phone portable by seamlessly integrating it with your cellular phone. The Bria VoIP App also uses encryption, which is especially important for those in certain industries with strict privacy regulations. What Can Your Phone Do With the Bria VoIP App?

Get Peace of Mind by Choosing the Right VoIP Provider Like TripSaver did

Dr. Alan Ganz is the Chief Technology Officer at August Ninth Analyses.  He received his Bachelors degree from CCNY and his Masters and PhD degrees from Columbia University, all in Physics.   August Ninth Analyses (ANA) is a different kind of automation provider.  Its technology is do it yourself (DIY). Even inexperienced users can install, operate and maintain a full-range Control & Analysis system for manufacturing batches.   Of course, even the most adept do-it-yourselfers often need a helping hand.  Realizing this need ANA developed a novel method to deliver assistance in the most efficient way imaginable.  Instead of sending an expert out to the field, ANA provided a tool that allows them to participate remotely at the user’s site.  Unsurprisingly, they discovered that this portable, Cloud-based data gathering kit, now called TripSaver, is useful for anyone needing to connect experts with problems – instantly and efficiently.  TripSaver is not video conferencing, which is people-centric; it is remote participation, with expert attention directed to objects.  The portable kit opens a window to the world of machines, buildings, processes and products.  Expertise rather than experts is what moves globally.  A big plus is that by reducing the need for travel, TripSaver saves money and reduces CO2 emissions.

Can I Fax Over VoIP Using My Fax Machine?

The Answer to sending and receiving a fax over VoIP and 3 Alternatives We’ve been receiving a number of questions about sending and receiving a fax over VoIP (Voice Over IP) lately using a normal fax machine.  IT IS possible to do, but it’s not quite as simple as plugging the machine into a phone jack.  However, don’t worry, it’s not complicated either.  YES! The fax machine still has a place in our business world, so I’ll tell you how you can keep using yours, and I’ll also tell you about some alternatives that may pleasantly surprise you.

This VoIP Feature Could Improve The Way You Do Business.

If your business is already using VoIP, you probably know that it has lots of useful features to make your business run more smoothly. Have you heard of this one? The feature is called Time Conditions, if you’re not using it, I suggest you try it out and see what it can do for your business. We live in a world where our workloads keep increasing, but the amount of time we have in which to complete them, has stayed the same. Rest assured, your VoIP system can help you, and it’s well equipped to do so – with features like Time Conditions. In a few words, Time Conditions is a feature, which allows you to specify what your VoIP system should do with your incoming phone calls; depending on a predetermined schedule you set. Time Conditions is a very flexible feature, as I’ll demonstrate through the following examples. These are only a few of the many possibilities for Time Conditions.

A Brief History of the Conference Bridge

A conference bridge gives you the ability to speak with multiple people at once. It enables you to have a meeting with several people without them all having to be in the same physical room. In the 70’s, conference calls were accomplished by physically bridging the copper lines together. This setup was generally limited to only 3 participants. Copper lines were designed for one on one conversation. Adding more participants to the conference call resulted in the quality of the call diminishing. Participants would have trouble hearing each other clearly. By the 80’s, telephone system manufacturers added a conference call feature to their telephone system. It was also limited to 3 or 4 participants. However, the quality of the conference call was greatly improved, since the system provided amplification and line balancing.

VoIP Auto Provisioning: Why worry?

Auto Provisioning is a great tool. It enables a carrier to send you an IP phone that you will plug into the Internet. Once plugged in, the phone will automatically find the provisioning server and download the correct configuration files. So why worry? Look behind the fold.

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