Researching business-grade VoIP (Voice over Internet Protocol) telephone systems doesn’t need to be overwhelming, or confusing. In this article I’ll give you the information that you’ll need to determine which of these systems is best for your business. If you’ve been reading about VoIP for businesses, you have probably heard of: “Premise-Based VoIP (Managed)” and “Hosted VoIP (Hosted PBX).” They’re both VoIP telephone systems, but the overarching distinction between hosted or premise VoIP is where the equipment is physically located.
Dr. Alan Ganz is the Chief Technology Officer at August Ninth Analyses. He received his Bachelors degree from CCNY and his Masters and PhD degrees from Columbia University, all in Physics. August Ninth Analyses (ANA) is a different kind of automation provider. Its technology is do it yourself (DIY). Even inexperienced users can install, operate and maintain a full-range Control & Analysis system for manufacturing batches. Of course, even the most adept do-it-yourselfers often need a helping hand. Realizing this need ANA developed a novel method to deliver assistance in the most efficient way imaginable. Instead of sending an expert out to the field, ANA provided a tool that allows them to participate remotely at the user’s site. Unsurprisingly, they discovered that this portable, Cloud-based data gathering kit, now called TripSaver, is useful for anyone needing to connect experts with problems – instantly and efficiently. TripSaver is not video conferencing, which is people-centric; it is remote participation, with expert attention directed to objects. The portable kit opens a window to the world of machines, buildings, processes and products. Expertise rather than experts is what moves globally. A big plus is that by reducing the need for travel, TripSaver saves money and reduces CO2 emissions.
The Answer to sending and receiving a fax over VoIP and 3 Alternatives We’ve been receiving a number of questions about sending and receiving a fax over VoIP (Voice Over IP) lately using a normal fax machine. IT IS possible to do, but it’s not quite as simple as plugging the machine into a phone jack. However, don’t worry, it’s not complicated either. YES! The fax machine still has a place in our business world, so I’ll tell you how you can keep using yours, and I’ll also tell you about some alternatives that may pleasantly surprise you.
A conference bridge gives you the ability to speak with multiple people at once. It enables you to have a meeting with several people without them all having to be in the same physical room. In the 70’s, conference calls were accomplished by physically bridging the copper lines together. This setup was generally limited to only 3 participants. Copper lines were designed for one on one conversation. Adding more participants to the conference call resulted in the quality of the call diminishing. Participants would have trouble hearing each other clearly. By the 80’s, telephone system manufacturers added a conference call feature to their telephone system. It was also limited to 3 or 4 participants. However, the quality of the conference call was greatly improved, since the system provided amplification and line balancing.
Auto Provisioning is a great tool. It enables a carrier to send you an IP phone that you will plug into the Internet. Once plugged in, the phone will automatically find the provisioning server and download the correct configuration files. So why worry? Look behind the fold.
A VoIP telephone system –or Voice over Internet Protocol system–allows you to make calls over your Internet connection instead of via a regular phone line. Using software driven equipment, VoIP lines send your voice over the internet, following the fastest and cleanest route possible. But why upgrade your business to VoIP? There are many benefits of a VoIP system, but the following are our top five:
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