Stay Safe: Don’t ride the phony!

While telephone scams are nothing new, they are always being adapted in order to maintain their efficacy. We would all like to believe that we’re immune from such fraud, but are we really? Scammers are excellent actors and they know how to build rapport and trust with their victims. In this article, I’ll provide you with some information and tips that could save you from becoming another victim of telephone scams.

Does Your VoIP Service Have These Qualities?

This year has been marked by blanket criticism of large ISPs like Comcast and AT&T for monopolizing on Internet and Telecom systems that are intentionally slow, and that threaten net neutrality as we know it. With those kinds of criticisms lingering in the air, we thought it might be important to help you distinguish what makes for a great service provider—and moreover, what it takes to have VoIP New York businesses can really trust.

Traveling abroad or have offices in other countries?

Before Voice over IP, when you travelled internationally, calls back to the US were usually really expensive. Long before I ever had a cell phone, I remember having to find a pay phone and use a calling card to get a somewhat discounted rate. No way would that have been practical for a business! Fast-forward to 2014 –Voice over IP has completely changed communications. While abroad, you could intercom with your office, as if you were actually there. Read on:  

Sprint beats the record…

With a $7.5 million dollar fine from the FCC for violating Do Not Call Registry regulations. To date, this is the largest penalty that the FCC has imposed for violating the Do Not Call rules. This isn’t even the first time for Sprint. Three years ago, they were fined almost half a million for the same infraction.

A Real Visit to the Cloud (well, sort of).

Last week, I had an opportunity to visit a data center.  For those who are not familiar with what a data center is, it’s a large facility that is used to house servers and equipment that companies rely on to keep their operations running.  Interlinked data centers are what make “cloud” computing, the Internet and hosted services possible.  To actually see what a data center looks like, you can check out Google’s.

What Voice over IP Means for the Environment

As a society, we’ve become more conscious about our energy usage and how we impact the environment in which we live.  For years, environmentally harmful products and substances have been supplanted by less-harmful ones. One example of this is that you won’t find new refrigeration equipment using ozone-depleting CFC gases. You’ll also have a tough time finding traditional incandescent light bulbs, since those are being phased out and replaced with compact fluorescent and LED lightbulbs. Even looking at transportation, have you noticed that electric and hybrid cars have become fairly common?  New homes and offices are even being designed according to “green” principles. So, what can your business do to be green (and even save some money in the process)?  

Are We Ready For the Death of the Minute?

As more and more businesses switch over from Phone Switched Telephone Networks (PSTN) to VoIP, it is worth pausing to consider how Internet-based communication has destroyed the “minute.”

Part 5: What happens after my Voice over IP Phone System is Installed?

Part 5 on migrating your business to a Voice over IP phone system. This is part 5 of our article series on switching your business over to a voice over ip phone system. Part 1 was an overview of what business Voice over IP is and how it can benefit your business. Part 2 covered some of the options and features available to businesses who wish to migrate over to a Voice over IP phone system. Part 3 discussed various aspects that you should take into consideration when switching to Voice over IP. Part 4 gave brief walkthrough of the next steps to take once you’ve decided to switch to Voice over IP. In part 5, we’ll wrap everything up and discuss some long-term considerations for your business.

Part 4: How Do I Get a Business VoIP System?

Previously, we’ve discussed the options that are available to you for a business VoIP system and what you should consider before switching to VoIP. Part 4 of this series, on migrating your business to VoIP, is about what happens after you’ve decided that a VoIP system is right for your business.

Part 3: Things to Consider Before Switching to VoIP

Welcome to Part 3 in our series about migrating your business over to VoIP.  (Last week, we took a break for our April Fools’ article).  In Part 2, I gave an overview of some of the options available for Business VoIP.  This week, we’ll go over things you should consider before switching to VoIP.   Before You Continue:

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