So you run a small business in New York, and are considering switching over to VoIP. You’ve heard that it’s a low-cost solution to traditional landline-based phone systems. Maybe you’ve even started to do a little research online about different providers. While the information can all seem a little overwhelming, it helps to focus on some of VoIP’s coolest features to keep everything in perspective. As you consider making the switch, check out these prominent elements of most VoIP systems.

To explain PBX (Private Branch Exchange) technology, it might help to go back in time. You’ve probably seen the image of – or had first-hand experience with – the old-fashioned telephone operator answering phones in front of a large board, and manually plugging lines into different switches to connect the calls. This was the original PBX. Today’s systems essentially perform the same task without the need of manual switching.

Voice over IP (VoIP) technology has rapidly been making its way into offices around the country and around the world! As older analog technology has continued to fall out of favor, replacement telephone system parts have become more and more difficult to obtain. This puts the non-Voice over IP user at a significant disadvantage –But what if your company recently purchased a newer analog system? If your system is only a few years old, or newer, I certainly won’t encourage you to throw it all away. However, I will encourage you to read on and find out how you can throw away your high phone bills and get the savings of voip.

By this point, you’ve probably heard about VoIP. More and more businesses are integrating it into their telecommunications plans, but for those who’ve never used it, questions and misconceptions remain about what it is exactly. The truth is that VoIP technology has evolved since it hit the market years ago. For all the users who quickly adopted it, the service had its detractors as well.