Dr. Alan Ganz is the Chief Technology Officer at August Ninth Analyses. He received his Bachelors degree from CCNY and his Masters and PhD degrees from Columbia University, all in Physics. August Ninth Analyses (ANA) is a different kind of automation provider. Its technology is do it yourself (DIY). Even inexperienced users can install, operate and maintain a full-range Control & Analysis system for manufacturing batches. Of course, even the most adept do-it-yourselfers often need a helping hand. Realizing this need ANA developed a novel method to deliver assistance in the most efficient way imaginable. Instead of sending an expert out to the field, ANA provided a tool that allows them to participate remotely at the user’s site. Unsurprisingly, they discovered that this portable, Cloud-based data gathering kit, now called TripSaver, is useful for anyone needing to connect experts with problems – instantly and efficiently. TripSaver is not video conferencing, which is people-centric; it is remote participation, with expert attention directed to objects. The portable kit opens a window to the world of machines, buildings, processes and products. Expertise rather than experts is what moves globally. A big plus is that by reducing the need for travel, TripSaver saves money and reduces CO2 emissions.
The Answer to sending and receiving a fax over VoIP and 3 Alternatives We’ve been receiving a number of questions about sending and receiving a fax over VoIP (Voice Over IP) lately using a normal fax machine. IT IS possible to do, but it’s not quite as simple as plugging the machine into a phone jack. However, don’t worry, it’s not complicated either. YES! The fax machine still has a place in our business world, so I’ll tell you how you can keep using yours, and I’ll also tell you about some alternatives that may pleasantly surprise you.
In 1967, the first toll free (800) numbers became available. The 800 prefix was in use for over 30 years, until the available numbers started running out. Since then, 888, 877, 866 and 855 prefixes have been implemented. Each subsequently released toll free prefix has approached complete utilization even faster than the preceding one! Based on this trend, it is very likely the new 844 toll free prefix will sell out shortly after it becomes available to the general public, on December 7th, 2013.
If your business is already using VoIP, you probably know that it has lots of useful features to make your business run more smoothly. Have you heard of this one? The feature is called Time Conditions, if you’re not using it, I suggest you try it out and see what it can do for your business. We live in a world where our workloads keep increasing, but the amount of time we have in which to complete them, has stayed the same. Rest assured, your VoIP system can help you, and it’s well equipped to do so – with features like Time Conditions. In a few words, Time Conditions is a feature, which allows you to specify what your VoIP system should do with your incoming phone calls; depending on a predetermined schedule you set. Time Conditions is a very flexible feature, as I’ll demonstrate through the following examples. These are only a few of the many possibilities for Time Conditions.
A business VoIP system offers incredible, cutting-edge, features that empower you with unparalleled control over your phone service. One such feature is blacklist, also known as “call blocking.” You already know that productivity is crucial for your business. Telemarketing and robocalls: 1) Waste your valuable time 2) Are frustrating 3) They detract your attention away from those who matter the most – your customers.
A conference bridge gives you the ability to speak with multiple people at once. It enables you to have a meeting with several people without them all having to be in the same physical room. In the 70’s, conference calls were accomplished by physically bridging the copper lines together. This setup was generally limited to only 3 participants. Copper lines were designed for one on one conversation. Adding more participants to the conference call resulted in the quality of the call diminishing. Participants would have trouble hearing each other clearly. By the 80’s, telephone system manufacturers added a conference call feature to their telephone system. It was also limited to 3 or 4 participants. However, the quality of the conference call was greatly improved, since the system provided amplification and line balancing.
Auto Provisioning is a great tool. It enables a carrier to send you an IP phone that you will plug into the Internet. Once plugged in, the phone will automatically find the provisioning server and download the correct configuration files. So why worry? Look behind the fold.
A VoIP telephone system –or Voice over Internet Protocol system–allows you to make calls over your Internet connection instead of via a regular phone line. Using software driven equipment, VoIP lines send your voice over the internet, following the fastest and cleanest route possible. But why upgrade your business to VoIP? There are many benefits of a VoIP system, but the following are our top five:
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