By this point, you’ve probably heard about VoIP. More and more businesses are integrating it into their telecommunications plans, but for those who’ve never used it, questions and misconceptions remain about what it is exactly.

The truth is that VoIP technology has evolved since it hit the market years ago. For all the users who quickly adopted it, the service had its detractors as well.

However you feel about it, VoIP is now widely regarded as a money-saving alternative to traditional phone plans. Which is why it’s important to address some of its outdated perceptions in order to figure out if it’s the right choice for your business.

Myth 1: Poor Quality

Early users of VoIP sometimes commented that they experienced distortion on their calls. While this might’ve been true ten years ago, the service is now renown for its consistent, clear connections.

New York companies in particular have embraced the technology for its quality calls. From NYC to White Plains, small businesses interested in innovative telecom solutions have adopted it. For the best VoIP Westchester has to offer, you won’t have to look far for a recommendation. Chances are a business you know is already using the system.

Myth 2: Inconvenient

Because many of us are used to traditional phone systems, the idea of using a computer for calls may seem complicated at first. However, one of VoIP’s best advantages is its convenience.

For example, you may take business calls on your personal cell or your home phone in addition to your work line. Instead of giving out three different numbers to your customers, VoIP lets you program your calls to ring on multiple lines at once – all from the same number.

Myth 3: You have to be a tech genius to use it

Replacing a phone system with a computer is still a relatively new idea. For those who may not be especially adept with a computer, the prospect can be daunting. But the truth is that using VoIP is a relatively easy process. After it’s installed, you’ll want a consultation on its use-ability, but once you get started, you’ll find that it becomes second nature.

Myth 4: It’s expensive

This is perhaps the greatest misconception about VoIP. In fact, the service is based on providing a more affordable model for telecommunications. Traditional phone companies charge more because they have to oversee phone infrastructure and deal with expensive industry regulations.

By contrast, VoIP providers avoid many of these costs. They also don’t have to keep separate networks for data and phone lines, making it a much more desirable alternative.

Myth 5: I have to talk into my laptop

At first, the concept of using your computer for calls may seem similar to a service like Skype. However, you’re not just limited to speaking into your laptop’s microphone. Many systems come with telephony software that allow you to send and receive calls using a headphone unit. If you prefer a traditional phone, you can also add that as well.