What Do Our Customers Think?
With the help of Steadfast Telecommunication’s expertise we were able to network our numerous locations, allowing us to process calls between locations more effectively.
5 Phone RatingRobert Shaloff, The Vinegar Factory and E.A.T., owned by Eli Zabar, Inc.
The customer service at Steadfast is always very prompt. I can rely on them to handle any inquiries or orders that come up.
5 Phone RatingRebekah Pezzello, RIEDEL The Wine Glass Company
As one of the best restaurants in New York City, the ability to receive phone reservations is critical to our overall business. Steadfast Telecommunications understands our need for being responsive. This urgency has afforded us the reputation of handling customer requests in a timely and orderly manner at restaurant Aquavit.
5 Phone RatingMs. Yuka Abe, Director of Operations, Aquavit Townhouse and Restaurant Group., New York
Any problem, Steadfast would zip up there. Recently, during a snowstorm, they installed a device into the router in my house to receive calls from work. I sat in my house, I had my phone and people didn’t know the difference. It was great. Steadfast has great customer service!
5 Phone Rating
Dr. William Stern, President of Multigon Industries, Inc. - New York
The customer service is excellent. They’ve been responsive, so I’ve been very happy with that. In business there always can be questions of something not working; especially when you start up. If we had a question, the call back was very quick –certainly within the hour, or within a half an hour. I have nothing to complain about there. I’m very satisfied.
5 Phone RatingHoward Yudin, MD, Family Practice Purchase - New York
I can not express in words how satisfied I am with Steadfast Telecommunications. It has been such a pleasure to work with them. They do a fantastic job and they treat you like family.
5 Phone RatingMark Lorber, DDS, www.maspethsmiledoc.com
Steadfast has been great. Very responsive following up. Truly concerned about the outcome of any issues and making sure issues that pop up from time to time are rectified. One time, they showed up at 7am to rectify a last minute situation. I don’t know of other companies who would do that.
5 Phone RatingJoe Dnistrian, Managing Director, New York State Operations, Guest Services, Inc. (Bear Mountain Inn)
I have worked with Steadfast now for several years and find the experience to be a pleasure. Steadfast is not only provided us a good service but also saved us money on telecom cost. We have migrated 3 regional offices telephone system to Steadfast and continue to migrate our remaining offices in near future.
5 Phone RatingHo Wong, IT Manager, American Associates Ben-Gurion University