This is the first article, in a step-by-step series, that will discuss the entire process of migrating your organization to a Business VoIP System. Last week, I gave a general overview of the migration process, in: Your Business Can Migrate to VoIP in 6 Easy Steps. The following article can be considered a bit of a review for our loyal readers –or a crash-course on Business VoIP for those who are new to the blog. We’ll be focusing on the basics of what Voice over Internet Protocol (VoIP) is and how your business can benefit. Next week, we’ll dive right in and begin discussing the options available to you for Business VoIP.