Call quality is important. We’ve all been on phone calls where we’ve had to ask the other person to repeat themselves because we couldn’t hear them. It’s frustrating when you pay for a service and don’t get what you expect. Sometimes, this just happens due to internet traffic, but other times, your quality is intentionally compromised and someone makes money off of doing so! That’s just infuriating! What I’m talking about are calls sent over “grey routes”
Did you know that some hackers and scammers target telephone systems? Phone hackers are very good at what they do, and in just a few hours, you could be held liable for thousands of dollars worth of fraudulent charges. In 2009, a Boston business owner was given a bill for nearly $900,000; just this past May, a St. Louis based real estate agent received a bill for around $600,000. As a result of all of the the recent system hackings (like Snapchat, last week; Target, last month) people have security on their minds. Read on to learn about hacked telephone systems and what you can do to protect yourself and your business from phone hackers.
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