Mitel recently announced that it will end development for ShoreTel and Mitel MiVoice Connect sooner than expected. Originally set for 2029, the end-of-development date has now been moved up to December 31, 2025. This means there will be no more Operating System updates, patches, or security updates after this date. The system will be maintained in a support-only mode until December 2029.

For businesses using ShoreTel and MiVoice Connect, this change brings significant challenges. Without ongoing updates, your current system could become less reliable and more vulnerable to issues. It’s a crucial time to think about transitioning to a more sustainable solution. VoIP phone systems for businesses offer a modern alternative that keeps your communication running smoothly.

Switching to a VoIP multiline phone system now can save you from future headaches. VoIP phone systems for small businesses and larger companies alike provide features that traditional systems can’t match. They use your existing internet connection, reducing costs and increasing flexibility. 

So, we’ll guide you through what Mitel’s decision means for your business and why transitioning to VoIP is a smart move.

Mitel’s Announcement: End of Development for ShoreTel and Mitel MiVoice Connect

Mitel’s recent decision to end development for ShoreTel and Mitel MiVoice Connect has taken many by surprise. Initially planned for 2029, the end-of-development date has now been moved to December 31, 2025. 

After this date, there will be no additional Operating System updates, patches, or security updates for these systems. Mitel MiVoice Connect will continue to receive maintenance-only support through December 2029, but no new features or improvements will be added.

This announcement means that businesses using ShoreTel and MiVoice Connect need to start planning their next steps now. Without ongoing updates, systems can become outdated and less secure. This could lead to operational disruptions that affect your business’s communication flow. The shift demands immediate attention to avoid future problems.

For many businesses, this end-of-life announcement means reevaluating their current phone systems and considering alternatives. VoIP business phone systems offer a compelling solution for replacing outdated infrastructure. Understanding the changes ahead is crucial for any company looking to stay ahead in its communication needs.

Impact on Existing Users: What This Means for Your Business

The end of development for ShoreTel and Mitel MiVoice Connect will have significant impacts on existing users. As of December 31, 2025, these systems will stop receiving updates, leaving them vulnerable to potential failures and performance issues. This will make it harder to maintain a reliable communication network within your organization.

Businesses might face increased downtime and degraded service quality, both of which can disrupt daily operations. Without updates, your system might become incompatible with new software or hardware, creating additional problems. Increased maintenance costs and the need for more frequent repairs could also add to your expenses.

Planning a transition is essential to mitigate these risks. Switching to VoIP phone systems for businesses can provide a seamless and efficient alternative. VoIP multiline phone systems bring a variety of features that make communication easier and more effective. 

Plus, they use your existing internet connection, reducing the need for additional infrastructure. This makes VoIP desk phones and systems an ideal replacement for outdated ShoreTel and Mitel MiVoice Connect systems.

By making the transition now, businesses can avoid the pitfalls of outdated technology and stay ahead with modern, reliable communication solutions.

Transitioning to VoIP: Why Now Is the Right Time

Switching to VoIP phone systems for businesses is a smart move given Mitel’s recent announcement. VoIP multiline phone systems provide numerous advantages that traditional systems can’t offer. Here are some compelling reasons to make the switch now:

1. Cost Savings: VoIP phone systems are usually less expensive than traditional phone systems. They use your existing internet connection, reducing the need for extra wiring and hardware. This leads to lower installation and maintenance costs.

2. Scalability: As your business grows, VoIP systems can easily scale to meet your needs. Adding new lines is simple and often just requires a few clicks rather than extensive hardware updates.

3. Advanced Features: VoIP phone systems offer features like call routing, voicemail-to-email, and easy call forwarding. These features enhance productivity and ensure smooth operation.

4. Flexibility: VoIP systems enable remote work by allowing employees to make and receive calls from anywhere. This flexibility is invaluable in today’s work environment.

Making the switch to VoIP now can save you from disruptions later on. It’s better to transition while you have time to plan and execute the move smoothly.

Making the Switch: How Steadfast Telecommunications, Inc. Can Help Your Business

Switching to VoIP desk phones and phone systems might seem like a big task, but Steadfast Telecommunications, Inc. makes it easy. We have the expertise to ensure a smooth transition so your business keeps running without a hitch. Here’s how we can help:

1. Assessment & Planning: We evaluate your current system and needs, then advise you on the best VoIP phone systems for your business. Our team will help you choose the right features to match your operations.

2. Installation: We handle the entire installation process, ensuring your new VoIP multiline phone system is set up correctly. Our technicians are skilled and experienced, guaranteeing a hassle-free setup.

3. Training: Once installed, we train your employees to use the new system effectively. This includes how to make calls, transfer calls, and use special features tailored to your business needs.

4. Ongoing Support: Post-installation, we offer ongoing support to address any issues or questions you might have. Our team is always ready to assist, making sure your communication system remains reliable.

With Steadfast Telecommunications, Inc., changing to VoIP phone systems for small businesses or larger organizations becomes a straightforward process. We ensure your new system integrates smoothly into your daily operations.

Planning Ahead: Mitel Ends Development for ShoreTel and MiVoice Connect Solutions

Transitioning from ShoreTel and Mitel MiVoice Connect to a modern VoIP phone system is essential given Mitel’s recent end-of-development announcement. Starting now will ensure your business stays ahead and avoids the pitfalls of outdated technology. 

VoIP phone systems provide cost savings, scalability, advanced features, and flexibility. Steadfast Telecommunications, Inc. offers a reliable and expert solution to help your business switch seamlessly to VoIP desk phones and systems.

Ready to make the change? Contact Steadfast Telecommunications, Inc. today. We specialize in providing business VoIP phone services tailored to fit the unique needs of your business. Make the switch now and keep your communication future-proof!