VoIP (Voice over Internet Protocol) is a well-known technology allowing users to make voice calls online. With the increasing use of fiber networks, more and more businesses are shifting towards VoIP solutions to enjoy better call quality and lower costs. However, there are a few important things to know about these fiber networks to make the most out of your investment. This article will discuss three essential things you should remember while using VoIP on fiber networks for business. 

Need help finding and installing fiber network? Click here or call us at (212) 290-2736.

Fiber Networks Offer Better Call Quality

One of the main advantages of using VoIP on fiber networks is that it offers better call quality than traditional phone lines. Fiber networks are designed to transmit data over long distances using light signals, which makes them more reliable and faster than copper or coaxial cables. VoIP calls on fiber networks are less likely to experience buffering, lag, or dropped calls, resulting in better call quality.

Moreover, fiber networks have higher bandwidth capacity than traditional phone lines, supporting higher call volumes without affecting call quality. This is particularly helpful for businesses that make and receive a high volume of calls, as they can enjoy crystal-clear audio quality without worrying about calls dropping and poor call quality.

Fiber Networks Require Proper Network Configurations

While fiber networks offer better call quality, they require proper network configurations for VoIP systems to work correctly. This real-time communication technology requires a stable and reliable internet connection to function correctly. Therefore, it is essential to configure your network properly to ensure that your VoIP calls are not affected by network congestion, packet loss, or latency issues.

To configure your network for VoIP, you need to prioritize voice traffic over other kinds of traffic. This can be done by using Quality of Service (QoS) settings on a router or switch. QoS settings prioritize voice traffic over other types of traffic, ensuring that your VoIP calls get the bandwidth they need to function correctly.

Additionally, you must ensure that your network is properly secured to stop unauthorized access and protect your voice traffic from eavesdropping or hacking attempts. You can use firewalls, VPNs, and other security measures to secure your network and VoIP infrastructure.

Fiber Networks Can Be Affected by Power Outages

Another important thing you need to know about a VoIP system is that regardless of the type of network used, they can be affected by power outages. While fiber networks are designed to transmit data using light signals, they still require power. If your power goes out, your fiber network will also decrease, affecting your VoIP service.

You must have a backup power source for your VoIP infrastructure to prevent that. This can be done using uninterruptible power supplies (UPS) or generators to ensure your VoIP service remains operational even during power outages.

Plus, you must ensure that your VoIP service provider has proper disaster recovery procedures to ensure your service remains operational during emergencies. This can include redundancy measures, failover mechanisms, and other backup solutions to ensure your VoIP service remains reliable and accessible even during adverse conditions.

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VoIP on fiber networks offers several advantages over traditional phone lines. However, to make the most of your investment, you need to remember a few essential things, including that fiber networks offer better call quality, require proper network configurations, and can be affected by power outages. Understanding these tidbits allows you to optimize your VoIP service and enjoy crystal-clear audio quality, reliable connectivity, and uninterrupted communication. Need help finding and installing fiber network? Click here or call us at (212) 290-2736.

Steadfast Communications has offered top-notch telephone systems and VoIP solutions in New York since 1976. We install phone systems that are dependable, efficient, and cost-effective for businesses in New York. Our solutions are equipped with cutting-edge technology to enhance our client’s productivity and overall telecom solutions. Call (212) 290-2736 or (855) 783-2332 to sign up now!