Don’t Travel on Grey Routes

Jeremy — Tue, 18 Feb 2014 14:15:42 +0000

Call quality is important. We’ve all been on phone calls where we’ve had to ask the other person to repeat themselves because we couldn’t hear them. It’s frustrating when you pay for a service and don’t get what you expect. Sometimes, this just happens due to internet traffic, but other times, your quality is intentionally compromised and someone makes money off of doing so! That’s just infuriating! What I’m talking about are calls sent over “grey routes” Before I explain, keep in mind that when your call goes over grey routes, it is the telephone equivalent of paying full price for a diluted product (ex: paying for premium gasoline and receiving regular). In a normal international phone call, you have something like this: 1. A VoIP Call is placed from a US number. 2. The call travels over the internet and ends up at a gateway in the destination country. 3. From the gateway, the call gets transferred to the local telephone network. 4. The call is received and the caller ID indicates an International Number. In an international phone call, over grey routes, you have something more like this: 1. A VoIP Call is placed from a US number. 2. The call travels over the internet and is directed to an illegal gateway. 3. From this gateway, the call is then routed to the PSTN (Public Switched Telephone Network), and the call appears to be a local call. Why? Grey routes are designed to make the destination telephone company think that the call is a local one, and not an international one. This is done to avoid higher taxes and so that the interconnect partner only pays the destination telephone company […]

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grey routes | Fax With VoIP | Steadfast Telecommunications

Don’t Travel on Grey Routes