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12 VoIP Features That Can Help Your Medical Practice Maintain Homeostasis

Jeremy — Mon, 16 Dec 2013 13:14:29 +0000

Here’s How VoIP Can Help You to Meet the Challenges of Your Medical Practice: Voice over Internet Protocol (VoIP) can help meet the unique communication needs of medical practices — because, unlike exam gloves, a VoIP system is not “one size fits all.” Many medical practices have upgraded to a VoIP system; doctors and staff have been pleasantly surprised with the system’s ease of use and how quickly they were able to adopt it. A Voice over Internet Protocol system is: An easy-to-implement, easy-to-use, efficient, and hassle-free communications system that promotes a smooth medical practice work-flow. A cost-effective voice system that is exceptionally reliable. Rich with features that streamline the way you communicate; without being overwhelming. A scalable solution to keep up with your medical practice as you grow. Here are 12 Essential VoIP Features for Medical Practices: 1. Fax conversion Outbound faxes can be sent via a web-portal. You’ll also be able to receive more faxes since you will no longer be dependent on physical fax machines. Only a fax channel is needed; not bulky, unreliable fax machine equipment. However, if you would prefer, a gateway device can be used to keep your current fax machine. Faxes can also be sent through any computer application by pressing the print button 2. Centralized Reception Your Scheduling Department, Accounting, Billing, and Patient Records can be located at a single office location; this office can manage the communications of all of your offices. Office space is expensive! Locate your scheduling department, and back office operations to less expensive real-estate. Now you can use your prime real-estate to see more clients and bring in extra revenue. Each of your offices can have its own number, which will automatically be […]

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This VoIP Feature Could Improve The Way You Do Business.

Jeremy — Mon, 18 Nov 2013 13:20:13 +0000

If your business is already using VoIP, you probably know that it has lots of useful features to make your business run more smoothly. Have you heard of this one? The feature is called Time Conditions, if you’re not using it, I suggest you try it out and see what it can do for your business. We live in a world where our workloads keep increasing, but the amount of time we have in which to complete them, has stayed the same. Rest assured, your VoIP system can help you, and it’s well equipped to do so – with features like Time Conditions. In a few words, Time Conditions is a feature, which allows you to specify what your VoIP system should do with your incoming phone calls; depending on a predetermined schedule you set. Time Conditions is a very flexible feature, as I’ll demonstrate through the following examples. These are only a few of the many possibilities for Time Conditions. Example 1: Let’s say that your business operates from 9:00am to 5:00pm. By utilizing Time Conditions you can arrange something as simple as having your calls go straight to voicemail when you’re unavailable – during lunch, or after business hours. If you would prefer, you could have your calls ring right at your co-worker’s VoIP telephone instead. Example 2: Leaving the office, but staying available to your customers for just a little longer. How about utilizing Time Conditions to forward your calls to your mobile phone between 5:00pm and 8:00pm. After 8:00pm calls can be forwarded to your VoIP systems voicemail. This would be particularly useful if your company is located on the East Coast, but your West Coast customers need to be able […]

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VoIP Phone Systems Rock!

Steadfast Telecommunications — Thu, 24 Oct 2013 20:55:13 +0000

ProAudioStar is the premiere supplier for DJ gear and audio equipment in the US. They are based in Brooklyn and have everything a music lover will ever need to create awesome live performances, produce their next record, or just practice their skills at unbeatable prices. Their industry savvy staff is on the phone 6 days a week hooking up customers from around the world with great deals, and answering questions. ProAudioStars’ fearless leader and founder Ron Wolf told us “70% of my business comes from phone orders.” That is why he requires 100% uptime when it comes to his phone system. Steadfast was not ProAudioStar’s first experience with VoIP. “We used a larger company in the past but didn’t get the attention or speed we would have liked in resolving our issues so we chose not to expand with them” Ron elected to work with Steadfast for the personal care and attention. “I opted to go with the smaller business model vs. a larger company for the personal care.” Needless to say he accomplished that goal with Steadfast. Just like ProAudioStar, Steadfast has a live person answering calls and helping customers right away. ProAudioStar did not have to alter the way they do business to work with their VoIP phone system. “We tried the auto-attendant setup. My guys and my customers don’t like it. Everyone just pushes 0 or yells operator and gets frustrated.” As a business owner, Ron gives this advice to others in the market for a new phone system. “At the end of the day I don’t want to think about the phones. They should just work… no business owner should be thinking about their phones. They should be running their company.” […]

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